Is Brand Storytelling Similar To Marketing?

Brand storytelling is an aspect of marketing. In this guest post from Dominic de Souza, we talk about the importance of telling your story digitally...

Brand storytelling is an aspect of marketing. Depending on who you ask, it can be said to precede marketing.

Its part of the ongoing, deeper narrative happening between the brand and the client.

Since stories tap into the deep psychology of what it is to be human, it’s a simpler and more universal selling tool than trending marketing techniques that change based on available tools.

What is marketing?

Anything you do to create awareness, experience of, and education about your response to a specific client’s pain points is marketing. It’s the process of promoting your service and engaging with your audience.

Marketing also includes the process of solving the problem, and how you treat your customer. Marketing involves how a client feels working with you.

Sounds like marketing becomes so broad, where does it stop?

You’re right. You’re always marketing.

Marketing isn’t a one-and-done thing you do, putting up a poster, or passing out a business card.

Marketing is a mindset, something you do with customers, not at them.

So what about storytelling?

Stories are instantly and inherently about community. About connections. About meaning.

If marketing is something you do with customers, stories are the best vehicle for that action.

Stories are the oldest and simplest method of communication.

They’re an out-of-body experience, a chance to see the world through someone else’s eyes and culture. A chance to live someone else’s choices, to be present in their pain and joys and questions.

And it’s like catnip to the human soul.

It does more than activate the logical, fact based part of your mind.

A story engages the emotive, creative, and attention of the person. It invites more of the whole human into engagement.

That’s why using stories are a far faster method of communicating, because it allows us to stand alongside the listener and point at a common idea. Instead of drumming our reality into them.

Brand storytelling functions similar to your Netflix feed.

They don’t hit you over the head with calls to action. They aren’t about impressing you with a service. They aren’t about prettifying data, or leading with facts.

They are a celebration of a moment, an experience, a person. The fact that you made their success possible is almost secondary. Important, but secondary.

If your story can show how deeply someone enjoyed their experience, or how complete the transformation was, or how they now tell themselves a more empowering narrative, then you are being convincing.

Then you have allowed the story to do the work for you. You are showing, not telling.

So in a nutshell, stories are a far older communication technique, that involves far more of the person.

Ads and conventional marketing target distinct problems, and distinct life moments. Obviously, those have value.

But they aren’t shareable. Because they are instants isolated from a larger narrative.

Leading with stories gives us all something to share and talk about.

And if there’s anything as valuable in the realm of ‘social currency’, it’s the ability to drop cool stories in a discussion.

Everyone loves a cool story.

About Dominic

Dominic is Enable’s design and brand specialist. He thoroughly enjoys helping businesses find meaning in their brands and define their distinction. Coffee, cooking and binge-researching are his hobbies. When not building websites, he is delving into projects to find the boundaries of his imagination. He hasn’t found them yet.

Jesse Flores

Jesse is the Chief Web Pro at SuperWebPros. When he's not trying to see the future, you can find him in quiet contemplation, spending time with his family, or finding an excuse to be outside (in good weather).

Also from the Pros...

graphic_blog_illustration--too-many-customers-use-a-website-to-streamline-your-small-business-operations

Too Many Customers? Use A Website To Streamline Your Small Business Operations.

Websites are necessary for marketing. But they can do so much more to grow your profits.
Read More
Thumbnail of blog post by Duke Kimball on why a business should start/update a blog

Tip #20: Start A Business Blog

Want more organic traffic to your small business site? How about more leads for your business? Get a bigger SEO Footprint for your site with an SEO friendly business blog...
Read More

Website Analytics

Chief Web Pro Jesse Flores discusses website analytics on The Morning Blend.
Read More
HIT Template - Square (27)

Tip #19: Understand Your Bounce Rate

You see it in your web analytics: Bounce Rate. But what does it mean? Do you want it high or low? And how does it relate to the time visitors spend on your site?We discuss Bounce Rate & Dwell Time on this Website Home Improvement Tip!...
Read More
Graphic of woman standing next to a dashboard for web analytics

Web Analytics 101: A Primer for Small Business

How successful is your marketing? Here's how to start answering that question correctly.
Read More
HIT Template - Square (28)

Tip #18: Keep Your Tap Targets On Target!

Ever tap the wrong button on a mobile device? Did getting sent to the wrong page send you into a fit of frustration? You just experienced crowded tap targets...
Read More
HIT Template - Square (29)

Tip #17: Know The Difference Between SEO & SEM

SEO? SEM? SERP? PPC? There's a lot of letters involved in Search Engine Marketing. Let’s untangle the letters and talk marketing with search engines using SEO & SEM...
Read More
HIT Template - Square (26)

Tip #16: Verify Your 3rd Party Plugins

3rd Party Plugins: Should you pay for them? Are they leaving your site open to attack? Should you use them at all? Check out our Website Home Improvement Tip for the answers!...
Read More